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New O2 SIM through virgin media

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Lp1983
Level 1: Joiner
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on ‎12-04-2024 09:16

on ‎12-04-2024 09:16

I agreed broadband through virgin media and got a SIM card for my daughter. We agreed 100gb, but when the email from the order came through it is only 50gb?

How do I contact O2 to fix this? 

Thanks 

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MI5
Level 94: Supreme
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on ‎12-04-2024 09:22

on ‎12-04-2024 09:22

@Lp1983 

The data is doubled automatically in 14 days time.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144490 Posts
  • 634 Topics
  • 27685 Solutions
Registered:

on ‎12-04-2024 09:22

on ‎12-04-2024 09:22

@Lp1983 

The data is doubled automatically in 14 days time.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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