Leaving O2

[SteveGuisboroug]

I have tried to cencell my O2 account twice yesterday, both times I was passed from Virgin Media to O2, spoke to 4 different agents both times, and then the line dropped after 80 minutes, both times, without my request being fullfilled.  I received an email from Virgin Media tellimg me, because of changes to my contract, I am able to cancle my contract free of early termination charges, including my Volt contract with O2.  I really need someone to help me.

[TallTrees · Accepted solution]

Hello @SteveGuisboroug 

Hello welcome to the o2 Community forum 

Maybe this will help

Guide: Cancelling Your Contract 

If not it could be better to contact O2 customer services on social media here 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

[SteveGuisboroug]

Thankyou

[TallTrees]

Hi @SteveGuisboroug 

You're welcome and good luck