Enabling O2 Calling

[Colin13]

When I click the Enabling WiFi switch on my compatible iPhone a pop up takes me to the O2 website where I go round in circles trying to find out how to activate WiFi calling

[MI5]

@Colin13 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[gmarkj · Accepted solution]

There are 3 steps to getting it active on your account @Colin13 

Step 1 is getting o2 customer services to enable it.

After 24 hours you can then complete step 2 - turn it on in your My o2.

Once that is done you can then complete the last part - turn it on for your phone.

All of this is subject to you having a compatible device - the list is on the link below.

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling 

[Colin13]

Its getting in contact with O2 that is the problem, the Autobot does not understand, Enabling WiFi Calling

[MI5]

@Colin13 Try any of the numbers in this thread Guide: Coronavirus Community Help and Support