Solved: upgrading

recce · ‎06-09-2021

i tried to upgrade but when i got to checkout it wanted to send me a code to my old phone which is busted and i can't see it. what do i do

MI5 · ‎06-09-2021

@recce

You'll need to use an old phone or borrow one to put your sim into to receive the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-09-2021

@recce

You'll need to use an old phone or borrow one to put your sim into to receive the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

upgrading

eSim Pending installation

No signal for two weeks

Validation codes

Sim Only for tablet Upgrade Issue

Account change by O2 without my knowledge