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unable to receive calls from Smarty

martin1963
Level 1: Joiner
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Hi. I'm unable to receive calls from Smarty Mobile. They get invalid number error.

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Enlli
Level 66: Unequalled
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Have you moved your number from another network recently?

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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martin1963
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I was with Virgin media and they have now moved to o2. I kept the same sim and they moved me from VM to o2. Still have the same number.

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MI5
Level 94: Supreme
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@martin1963 

Pop into your local O2 store with photo ID and get an O2 sim.

Virgin sim cards have been causing problems.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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