on 27-10-2021 18:00
i have just got a new phone with a new sim, but i have to do a sim swap to keep my current number etc. i did the online process and put the code in that was texted to me. it said there was an error. now i cant call or use any sim services on either of my phones. what do i do? i urgently need to fix this
Solved! Go to Solution.
on 27-10-2021 18:30
on 27-10-2021 18:30
Hi there @sim-swap Welcome to the o2 Community Forum
You may need to contact o2
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2FachttpCFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
on 27-10-2021 18:30
on 27-10-2021 18:30
Hi there @sim-swap Welcome to the o2 Community Forum
You may need to contact o2
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2FachttpCFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG