sim card doesn't function

[CHUNNAN]

I have requested for keeping my number but change the provider to O2. My pervious provider has been shut down today by 5pm, but the O2 one is still not working till now. 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this