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really poor signal at home

TonyCarol
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over the last few months signal indoors has become intermittent often dropping out altogether many important calls missed due to going straight to voicemail. Far too frequently out going calls fail mid conversation. Do you have a signal booster device  that we can use at home? 

This situation needs rectification urgently as my wife has issues and often has consultations with her doctor

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MI5
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@TonyCarol 

Boosters are only available to business accounts.

Consumers can use wifi calling https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@TonyCarol 

Boosters are only available to business accounts.

Consumers can use wifi calling https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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@TonyCarol 

 

O2 do not provide Signal Booster to residential customers anymore.

 

I would advise enabling WiFi Calling on your handset and contacting o2 to enable it on the network. call 202 from your o2 phone or 0344 809 0202 from any other phone

Then login to my o2 and enable it on the web portal 

madasaf1sh_0-1674150902216.png

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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TonyCarol
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Thanks will try that, regards Tony 

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MI5
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You're welcome @TonyCarol 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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faborson
Level 2: Apprentice
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So the solution is to use our own broadband and still pay for O2 calls contract 😂 clever business… piggy bank back system 

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Enlli
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@faborson wrote:

So the solution is to use our own broadband and still pay for O2 calls contract 😂 clever business… piggy bank back system 


They still have to pay interconnection charges to other networks and run all the fiber backhaul on their systems.

And as most packages have unlimited calls it's not costing you anything.

I use WiFi Calling as it enables me to use the phone in areas like Liverpool Underground or those mega supermarkets with metal construction

If you don’t like the idea, don't use it.

Some people are never happy though

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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