cancel
Showing results for 
Search instead for 
Did you mean: 

porting my old number

Crosstrees
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have tried 2 times to port my old number but have twice had an email from BuePrism(UK) saying it has been rejected as info provided for security checks is incorrect. Is this a scam if not how do I speak to a person at 02 to help me port my number 

Thank you 

Message 1 of 2
336 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122117 Posts
  • 823 Topics
  • 7456 Solutions
Registered:

Hi @Crosstrees 

All info is in this guide Guide: Migration & porting into O2  

Give O2 a call on 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
327 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 122117 Posts
  • 823 Topics
  • 7456 Solutions
Registered:

Hi @Crosstrees 

All info is in this guide Guide: Migration & porting into O2  

Give O2 a call on 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
328 Views