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online gurus

alister
Level 1: Joiner
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hi 

 

i want to speak to one of the online gurus, i have spent the last hour getting reffered back to the contact page and still not been given the option to talk to anyone.

 

how and where do i find the option to speak to an online guru?

 

thanks 

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MI5
Level 94: Supreme
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@alister 

We can advise better if we know the reason?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Adie64
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Same.  I just went round in circles on the app. I eventually got through on 202 and waited forever to speak to someone, who then managed to cut me off! 😡 Customer service seems non-existent unless you can make it into one of the stores, which I can't do during the day.

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