Solved: Re: o2 live chat

jessica34567 · ‎04-08-2020

been trying to access live chat for 2 days can anyone help please its not giving me the option anywhere

MI5 · ‎04-08-2020

The offer may have finished now but you need to call O2 to check Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

View solution in original post

MI5 · ‎04-08-2020

@jessica34567

Live chat is still intermittent but if you hang around the shop pages it may pop up for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

Momochan · ‎04-08-2020

Hello~
Can sombody help me~
I still have my data left 10gb which i couldnt access~
Is there any way i can use it?
Itried to call CS but got no answer~

It was 25gb due to covid scenario free but then i used15gb, so it shows in the meter i still have 10gb, how come i couldnt use it?

MI5 · ‎04-08-2020

@Momochan

The offer may have finished now but you need to call O2 to check Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

o2 live chat

Lost sim card

Unlatch my device

Call from O2 about change of SIM

transfer my number to new sim

Pixel watch 2 LTE