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o2 App

dfer
Level 1: Joiner
  • 2 Posts
  • 2 Topics
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Registered:

on ‎17-11-2022 19:23

on ‎17-11-2022 19:23

Hi

I can get on to MY O2 on my computer but using the same password I can't get to it on my phone.

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MI5
Level 94: Supreme
  • 145312 Posts
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Registered:

on ‎17-11-2022 19:26

on ‎17-11-2022 19:26

@dfer 

Try deleting and reinstalling the app.

Otherwise, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Breanna
Former Staff
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on ‎18-11-2022 10:55

on ‎18-11-2022 10:55

Hi @dfer were you able to get access to your My O2 app?

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