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2fires
Level 1: Joiner
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My phone has just decided to have no service so I can make or receive calls... my O2 service is gone?

I'm on a contract and everything is fine with that... I've checked the app for problems and all it says is that there is sometimes heavy traffic in my area... what am I supposed to do

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madasaf1sh
Level 67: Unsung hero
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@2fires 

 

It sounds like your sim card has failed so you need to contact o2 If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5599 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@2fires 

 

It sounds like your sim card has failed so you need to contact o2 If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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