Solved: new sim

ppw · ‎08-12-2021

i want to purchase a new sim before the offer ends today. £25 unlimited data, calls and text. Can my current number be retained and if so how. This offer ends in a few hours and i am concerned i may miss out if i do not get timely advice

MI5 · ‎08-12-2021

@ppw

If you can, just upgrade to the simo deal and your number will be automatically retained.

If you can't upgrade, just order the deal and then migrate your number to it Guide: Migration & porting into O2 but you will have to pay if you owe anything on your old contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-12-2021

@ppw

If you can, just upgrade to the simo deal and your number will be automatically retained.

If you can't upgrade, just order the deal and then migrate your number to it Guide: Migration & porting into O2 but you will have to pay if you owe anything on your old contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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