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new sim and number migration

Why2
Level 1: Joiner
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Hi, I've moved to O2, have sent off the PAC to keep my existing number. When do I swap the phone sim for the new O2 one?  Now or when I am told the number has been migrated over.

Thanks

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Enlli
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We generally suggest when you present SIM goes dead, which is the start of the process 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 65: Ultra-cool
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Registered:

We generally suggest when you present SIM goes dead, which is the start of the process 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Spenny
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@Why2  you can also have a look at the porting guide if you need further info. Guide: Migration & porting into O2  

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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