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my multimedia messages have been sending since november 1st 2020. i need some help please

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frandarlow
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on ‎09-11-2020 15:28

on ‎09-11-2020 15:28

my multimedia messages have been sending since november 1 st 2020. i need some help please

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Bambino
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on ‎09-11-2020 16:12

on ‎09-11-2020 16:12

@frandarlow Turn off your mobile data and send your messages using WhatsApp over Wifi. It's free.

I DO NOT WORK FOR O2



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MI5
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on ‎09-11-2020 15:31

on ‎09-11-2020 15:31

@frandarlow 

You need mobile data to be turned on to send MMS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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frandarlow
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on ‎09-11-2020 15:31

on ‎09-11-2020 15:31

can you help me please
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frandarlow
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on ‎09-11-2020 15:35

on ‎09-11-2020 15:35

it is on ,it just says network error
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frandarlow
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on ‎09-11-2020 15:38

on ‎09-11-2020 15:38

it is on, it just says network error

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frandarlow
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on ‎09-11-2020 15:39

on ‎09-11-2020 15:39

its on already, it says theres a network error
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MI5
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on ‎09-11-2020 15:47

on ‎09-11-2020 15:47

@frandarlow 

Try texting the word ACTIVE to 2020.

Save and activate the settings that get sent back, then restart your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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on ‎09-11-2020 15:48

on ‎09-11-2020 15:48

@frandarlow 

You may also have a spend cap on your account?

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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on ‎09-11-2020 16:12

on ‎09-11-2020 16:12

@frandarlow Turn off your mobile data and send your messages using WhatsApp over Wifi. It's free.

I DO NOT WORK FOR O2



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frandarlow
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on ‎09-11-2020 16:17

on ‎09-11-2020 16:17

thankyou M15 but i rarely send photos .the messages are sent ,its just the photos that wont send of which I've tried to send about 5 in this last month.

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