This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

my multimedia messages have been sending since november 1st 2020. i need some help please

Go to solution
frandarlow
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-11-2020 15:28

on ‎09-11-2020 15:28

my multimedia messages have been sending since november 1 st 2020. i need some help please

Message 1 of 12
2,210 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Bambino
Level 84: Resplendent
In response to MI5
  • 23205 Posts
  • 1029 Topics
  • 3690 Solutions
Registered:

on ‎09-11-2020 16:12

on ‎09-11-2020 16:12

@frandarlow Turn off your mobile data and send your messages using WhatsApp over Wifi. It's free.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 9 of 12
1,767 Views
0 Kudos
11 REPLIES 11

Go to solution
MI5
Level 94: Supreme
  • 144983 Posts
  • 635 Topics
  • 27815 Solutions
Registered:

on ‎09-11-2020 15:31

on ‎09-11-2020 15:31

@frandarlow 

You need mobile data to be turned on to send MMS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 12
1,782 Views
0 Kudos

Go to solution
frandarlow
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-11-2020 15:31

on ‎09-11-2020 15:31

can you help me please
Message 3 of 12
1,781 Views
0 Kudos

Go to solution
frandarlow
Level 1: Joiner
In response to MI5
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-11-2020 15:35

on ‎09-11-2020 15:35

it is on ,it just says network error
Message 4 of 12
1,780 Views
0 Kudos

Go to solution
frandarlow
Level 1: Joiner
In response to frandarlow
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-11-2020 15:38

on ‎09-11-2020 15:38

it is on, it just says network error

Message 5 of 12
1,779 Views
0 Kudos

Go to solution
frandarlow
Level 1: Joiner
In response to frandarlow
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-11-2020 15:39

on ‎09-11-2020 15:39

its on already, it says theres a network error
Message 6 of 12
1,778 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to frandarlow
  • 144983 Posts
  • 635 Topics
  • 27815 Solutions
Registered:

on ‎09-11-2020 15:47

on ‎09-11-2020 15:47

@frandarlow 

Try texting the word ACTIVE to 2020.

Save and activate the settings that get sent back, then restart your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 12
1,775 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to MI5
  • 144983 Posts
  • 635 Topics
  • 27815 Solutions
Registered:

on ‎09-11-2020 15:48

on ‎09-11-2020 15:48

@frandarlow 

You may also have a spend cap on your account?

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 12
1,774 Views
0 Kudos

Go to solution
Bambino
Level 84: Resplendent
In response to MI5
  • 23205 Posts
  • 1029 Topics
  • 3690 Solutions
Registered:

on ‎09-11-2020 16:12

on ‎09-11-2020 16:12

@frandarlow Turn off your mobile data and send your messages using WhatsApp over Wifi. It's free.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 9 of 12
1,768 Views
0 Kudos

Go to solution
frandarlow
Level 1: Joiner
In response to MI5
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-11-2020 16:17

on ‎09-11-2020 16:17

thankyou M15 but i rarely send photos .the messages are sent ,its just the photos that wont send of which I've tried to send about 5 in this last month.

Message 10 of 12
1,764 Views
0 Kudos
Top Kudoed Authors
View All
Top