my free extras

[Kenno]

Hi! I have been trying to get in touch by phone for 2 days without success.

I have 2 free add ons to activate but I cannot work out how to do it through my account in the app. 

Is it possible for somebody to call me please? 

[madasaf1sh · Accepted solution]

@Kenno

This is a customer to customer forum, and o2 will not call you 

Have a look at the guide  as well https://community.o2.co.uk/t5/How-to-Guides/Guide-Adding-and-removing-O2-Extras/ba-p/1407717

 If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this as well.