mobile data

[DG777]

I have a xiaomi phone and I use the £10 Rolling plan. I have 20480.0MB of data, but I'm unable to use mobile data, even tho the mobile data is switched on. Is there something else I need to do?

[pgn]

Try a reboot first, @DG777 

Then Guide: Is the network down for me or everyone? 

After that, an old post, but may help:

https://community.o2.co.uk/t5/Android/Can-t-use-mobile-data-Redmi-Note-2/m-p/983518/highlight/true#M...

Failing that, checking your phone is set for PAYG APN correctly, and then a reset of network settings.

Good luck.

[DG777]

thanks! Worked for me. BTW, It's the dual sim settings that have the option to enable data on either sim - it catches a lot of people out.