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iPhone xr

Jane28
Level 1: Joiner
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I have set up my new phone and there is a black shadow in bottom left hand corner. It effects any app and home screen. How do I contact a guru to talk about this problem. 

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MI5
Level 94: Supreme
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@Jane28 

As it's a new phone it should be returned for replacement https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126854 Posts
  • 613 Topics
  • 21801 Solutions
Registered:

@Jane28 

As it's a new phone it should be returned for replacement https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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