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iPhone won’t turn on

Stephanie37
Level 1: Joiner
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iPhone 7 won’t turn on at all 

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MI5
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@Stephanie37 

Make sure it is charged up then hold home button and power key together for a while.

After 30 seconds or so it may turn on.

Otherwise, hold power key whilst plugging to to a charger.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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lewys-gp
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Hi, @Stephanie37. Have you managed to turn your phone on yet, please? Thanks.

Community Manager for the O2 Community 🙂
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