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iPhone missed calls...

Schildy
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Has anyone else here had issues where, when someone tries to call it goes straight to voicemail? I have had this issues since I came to O2 and only today have I had a bit of a eureka moment finding out that IF you are in my Emergency contacts you'll get through but if you are in my normal contacts it will simply go to voice?

 

ANY suggestions please

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madasaf1sh
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@Schildy 


Sounds like DND is enabled on the iPhone or one of the profiles is set on the device.. 

 

Have a look at this from Apple https://support.apple.com/en-gb/guide/iphone/iphd6288a67f/ios

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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MI5
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@Schildy 

Try dialling ##002# to cancel all diverts

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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@Schildy 


Sounds like DND is enabled on the iPhone or one of the profiles is set on the device.. 

 

Have a look at this from Apple https://support.apple.com/en-gb/guide/iphone/iphd6288a67f/ios

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Schildy
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I've tried that on. numerous occasions but as this is a new upgrade I'll have another go. Thanks for the quick response though...it was much appreciated.

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Schildy
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I didn't realise there were different options in EACH 'option' tbh so I've set as EVERYBODY to see what the response might be and I'll say (for now at least) thanks for the quick response.

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