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iPhone locked to o2

Rezwan
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I have moved to giffgaff and therefore my o2 app and o2 account has closed however I need to unlock phone as my sim isn’t working.  

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Rezwan
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Hi guys I have managed to solve the problem- it turns out the sim I had was faulty. I have got another giffgaff sim and It is now all working fine. Thanks for the help

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Bambino
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MI5
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@Rezwan 

You don't need to unlock to use a giffgaff sim in an O2 phone.

If you are having phone issues, I'd suggest you speak to Apple https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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anticpated
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Another thing o2 phones on contract are no longer locked to o2. At least thus is what I read. I am sure I swapped a three sim into mine and it worked OK.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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MI5
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@anticpated wrote:

Another thing o2 phones on contract are no longer locked to o2. At least thus is what I read. I am sure I swapped a three sim into mine and it worked OK.


That is correct since around April 2018 @anticpated, however, we don't know which iPhone the OP has or when bought.

Even so, a giffgaff sim will work even if the phone is locked to O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
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@Rezwan Did this phone by any chance come through Carphone Warehouse as they used to sim lock handsets to the first sim card used 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Rezwan
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Hi guys I have managed to solve the problem- it turns out the sim I had was faulty. I have got another giffgaff sim and It is now all working fine. Thanks for the help

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MI5
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Good news, as I said, a gg sim should work regardless of lock status.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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