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iPhone game charges on my o2 account

Superjolly22
Level 1: Joiner
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My g/friend recently started playing casino type games on her iPhone but is racking up charges on my o2 account when she wants to unlock the various levels.
How do I stop or block this please?
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gmarkj
Level 66: Unequalled
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Registered:
You would need to call customer services and ask for the following:
£0 spend cap.
Bar on charge to mobile

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 3
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gmarkj
Level 66: Unequalled
  • 12148 Posts
  • 94 Topics
  • 1129 Solutions
Registered:
You would need to call customer services and ask for the following:
£0 spend cap.
Bar on charge to mobile

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
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Superjolly22
Level 1: Joiner
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Registered:
Thank you!
Message 3 of 3
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