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iPhone Upgrade - XR to 13

Markyboyee
Level 1: Joiner
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I'm upgrading my iPhone XR to an iPhone 13 and have been sent a new sim, which I wasn't expecting.

Do I need this or can I just transfer the old sim?

If I need the new sim, do I put the old one in my new phone first and then swap them or can I just put the new one in without fear of losing any of my data?

Or should I switch the new phone on before even putting either sim in?

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Bambino
Level 84: Resplendent
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@Markyboyee Your new sim will be 5g capable, so if you're in a 5G area you can do a sim swap, or you can just use your old sim in the new phone if you're not in a 5G area.

SIM Swap: a mini guide (incl eSim) - O2 Community

If you're uncomfortable doing the swap yourself, call into an O2 store, if you have one nearby, and they'll do it for you.

 

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 23077 Posts
  • 1025 Topics
  • 3676 Solutions
Registered:

@Markyboyee Your new sim will be 5g capable, so if you're in a 5G area you can do a sim swap, or you can just use your old sim in the new phone if you're not in a 5G area.

SIM Swap: a mini guide (incl eSim) - O2 Community

If you're uncomfortable doing the swap yourself, call into an O2 store, if you have one nearby, and they'll do it for you.

 

I DO NOT WORK FOR O2



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