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iPhone 15 pro

Thomas18782023
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Hi I got a new iPhone 15 pro on Sunday but it says no service on the sim they sent or any other sim I took it to 02 shop girl tried her sim and said something is wrong with the phone I need to ring 02 and send it back and get them to replace it but I tried on phone and just gettin passed around I don’t know wat else I can do 

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jonsie
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

 

 

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MI5
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@Thomas18782023 

You need to ask them to remove the shipping bar, when you call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Thomas18782023
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Hi the woman I’ve just spoke to on the phone says thers no such thing as shipping bar

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MI5
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@Thomas18782023 wrote:

Hi the woman I’ve just spoke to on the phone says thers no such thing as shipping bar


There no such thing as a customer service agent who knows what they are talking about............

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Thomas18782023
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You know wat mate your absolutely spot on with that 

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MI5
Level 94: Supreme
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Let us know when or if you find the Unicorn.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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