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iPhone 14 network issue

HHoulden93
Level 1: Joiner
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hello! 

I know many people have had this problem, I’d like to know if there’s a happy ending in sight. 

I upgraded a few weeks ago, to an iPhone 14, since then - I’ve had many network issues. 

when I’m out and about, I loose connection to the 4G/5G and I have to manually reset it. It then is working for up to 10 mins before I loose it again and have to repeat the process. 

I have had sim swaps, the correct bolt on added.
apple have run diagnostics too, no issue found.

if I’m stationary, I don’t seem to have an issue. But travelling - it’s ridiculous. 

I still have a week left of warranty so I’ll be in at the weekend to take it for swap/repair. 

has anyone else had a resolution? 

 

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HHoulden93
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madasaf1sh
Level 76: Forum Legend
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@HHoulden93 

 

There is NO o2 support anymore on this forum, and we have gone back to been a customer to customer forum. 


You will need to contact o2 on 202 from your o2 phone or 0344 809 0202 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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HHoulden93
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Thank you

 

-already done the above, was hoping someone else had the same issue resolved 

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