Solved: iPhone 13 pro max- no signal

Clairelouise · ‎11-05-2022

Hi there I’ve just received my new iPhone 13 promax and a new Sim card I’ve posted and set the phone up but for some reason I’ve not got any bars and can’t make any calls?

MI5 · ‎11-05-2022

@Clairelouise

You can use your old sim or do a sim swap to activate the new one if you're in a 5g area Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-05-2022

@Clairelouise

You can use your old sim or do a sim swap to activate the new one if you're in a 5g area Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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