help

[Ian128]

Why is it so difficult to find a way to "chat" to someone at O2?

[jonsie]

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[Bambino · Accepted solution]

@Ian128 If you click on the 'Shop' link at the top of the page, Live Chat usually pops up, as O2's primary interest is in trying to sell you something. You can also use the social media links @jonsie has provided, or if your query isn't account related you can ask here.