esim swap

[Sam6476]

new iPhone, esim swap please

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Bambino]

@Sam6476 See this guide: SIM Swap: a mini guide (incl eSim) - O2 Community

[MI5]

@Sam6476 

You need a new esim pack from O2.

The best way by far is to pop into your local O2 store with photo ID.

You cannot transfer an esim between phones so this is the only way.

[whall3y]

You can get a new esim from the MyO2 app. Just go to >> Manage you account >> Swap your SIM

[MI5]

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@whall3y wrote:

You can get a new esim from the MyO2 app. Just go to >> Manage you account >> Swap your SIM

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Only applicable to customers on 360 which not everyone is yet.