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eSim phone number change

martingphone_
Level 1: Joiner
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Hi,

I have moved from a Three account to O2 and have requested my old Three phone number to be transferred to my O2 account.

My old Three number was on a nano sim. My new O2 is an eSim and they have provided a temporary phone number until the old phone number transfer is complete.

I have set up the esim on my iPhone with the temporary phone number.

 

My question is will the eSim automatically change from temporary phone number to my original Three phone number when the transfer is complete? or will i have to download as a new eSim?

 

thanks in advance

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MI5
Level 94: Supreme
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@martingphone_ 

It will update automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147642 Posts
  • 639 Topics
  • 28345 Solutions
Registered:

@martingphone_ 

It will update automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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