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customer services

Lewis11
Level 1: Joiner
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im currently cut off, for reasons i do not wish to discuss on here i was unable to pay my bill. Now upon trying to log into my online account i need to receive a text message. But i cannot receive it as my sim is no unprovissioned. I also cannon call customer services to pay or talk about a bill when i am cut off completely.

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gmarkj
Level 66: Unequalled
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You can use Skype to call the payment management team @Lewis11 

Instructions are in this guide Guide: Coronavirus Community Help and Support 

 

The number you need is  0800 902 0217

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:

You can use Skype to call the payment management team @Lewis11 

Instructions are in this guide Guide: Coronavirus Community Help and Support 

 

The number you need is  0800 902 0217

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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