cant seem to connect mobile hotspot to my laptop

[AlanQ]

set up phone but wont connect with laptop

[pgn · Accepted solution]

Hi @AlanQ - sounds like you may have already been through the steps suggested here: 

https://www.o2.co.uk/help/digital-services/personal-hotspot

You don't say what type of phone you have, but here are some tips for Apple iPhone:

Apple: https://support.apple.com/en-gb/HT204023

Come back if it's a different phone - it's usually easy enough on Android, if the phone is working as it hould.

Keep an eye on your data usage in your MyO2 if you use tethering/mobile hotspot frequently.

Good luck!

[MI5]

@AlanQ 

Also check the network connection on your laptop is not set to metered.