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can't received/make calls. 4G 5G working fine

David769
Level 1: Joiner
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on ‎09-11-2023 19:07

on ‎09-11-2023 19:07

Hi guys, My problem is can't received/make normal calls. 4G 5G working fine.

I tried calling 202 for some help it wont even let me, As soon as I dial any number it immdiately makes the hanging up beep and ends the call. I also cant received calls.

 

any ideas?

 

thanks

 

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Enlli
Level 65: Ultra-cool
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on ‎09-11-2023 19:10

on ‎09-11-2023 19:10

Check these

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Assume you are in UK

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎09-11-2023 19:19

on ‎09-11-2023 19:19

@David769 

What phone do you have and where did you get it from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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