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rd001
Level 1: Joiner
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on ‎17-01-2024 11:13

on ‎17-01-2024 11:13

I transiyioned to O2 from Virgin some months ago and all was well till two weeks ago when caller ID stopped working. Two call to customer service have not resolved the issue

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MI5
Level 94: Supreme
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‎17-01-2024 11:58 - edited ‎17-01-2024 11:59

‎17-01-2024 11:58 - edited ‎17-01-2024 11:59

@rd001 

You need to ask O2 to apply the CLI presentation bolt on to your account.

Guide: How to find help & contact O2 

See this post https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684073#M269234

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 77: Grand Master
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on ‎17-01-2024 11:29

on ‎17-01-2024 11:29

@rd001 


You will need to persevere with customer services, as there is no o2 support on this customer to customer community. 


it might be worth using the search function, as this question has been asked lots in the past

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 149815 Posts
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Registered:

‎17-01-2024 11:58 - edited ‎17-01-2024 11:59

‎17-01-2024 11:58 - edited ‎17-01-2024 11:59

@rd001 

You need to ask O2 to apply the CLI presentation bolt on to your account.

Guide: How to find help & contact O2 

See this post https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684073#M269234

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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