Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
my phone won’t make calls
Today I went into my local branch of O2 and 2 of the assistants were unable to fix my problem.I also looked on Google and am unable to do any of the things suggested.My partners emails always go straight into archives and occasionally emails from oth...
Cant receive or make calls for 24hrs now twice rest settings cant use phone what is going on!!
Trying to connect new series 6 nearly all day, only to get the ref 15 message every time. looks like it’s been a problem for a lot of customers reading through the forum, I’ve tried everything I’ve read to solve the issue with no luck. Customer servi...
I have not been able to send or receive any calls today at all my signal is showing I reset everything still not working and nobody in o2 is helping me at all... I'm only trying to make phone calls.... I'm raged I pay a fortune and get no help
Hi I want to cancel my order I did today
Please can I pay my bill on 20th September rather than 31st august?
I have a new sim and need help transferring number
I purchased a "Like new" iphone 7 in May now the phone wont switch on and I cant seem to get in touch with anyone from o2 and the help pages are not relevant - what should I do?
How do I cancel one phone on a multi phone contract
