Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I can't use my phone for calls or internet, u think I may be out if contract?
Hi when I swap my new sim with my old number will my phone stop working if so for how long ?
Hello, I have 'no service' displaying on my phone since yesterday afternoon. I turned the phone off and back on 3 times but still not working. WiFi works ok.
There have been network problems in this area for several weeks (more than now. I keep getting messages on my email saying everything is fixed but calls keep dropping out and when I go on the network status page it tells me there are still problems. ...
I’m Interested in upgrading to a iPhone 12 Pro Max but cannot pay the £40.00 upfront at the moment, can you not put it on my bill?
Hi, I am hoping someone can help me here as I can't get anyone on the chat function.I have received a text message from someone replying to a message from my phone number. The only problem is I haven't sent any message and I don't know who they are. ...
I paid my late fee but there has been no update on my data returning
Hi my number should have automatic top-up but my account still shows zero balance.
Hello I have just set my new phone up and it’s not allowing me to make calls or send texts and says sim not provisioned
Can someone help please?My 89 year old mother is receiving daily calls from an 0843 number and she is being charged £4.17 every time they call her even if she doesn't answer the call. The first one came in on 28th August and she received two more cal...
