Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Customer services is an actual joke! Been ringing three days and when I finally got through I had Kamil tell me he didn’t know how to deal with my situation and put me through to the wrong section! Who could not help and could not revert me back beca...
My mum wanted to make sure I was on the right tariff for school purposes.The account wouldn't let her do anything without topping up first. So she topped up with the minimum of £15 and then changed the tariff to £10 minimum payment. It was then sayin...
I would like to change my billing date and the app is not letting me
Hi, I have 2 phones on my account and 1 of them the direct debit won’t set up! i have tried a number of times, this is now overdue but I cannot pay it because the device isn’t showing on my o2 app. it’s just showing my phone and I watch ? thanks, ton...
Hello you’ve taken £15 off me when I topped up. And I’ve got no bundle
I’m leaving o2 you have just ruined my sons 1st birthday by taking my last £45 from your direct debit scheme. I never set up this account you’ve just taken my last bit of money . I don’t even have money to get him milk how dare you ? I’ve been with y...
I had an email on the 31st Aug to say I would receive the money for my old phone in 3-5 days, but its still not gone in?
Ever since O2 carried out work in the area in mid August I have had no signal inside the houseI have tried contacting O2 but had no response to my online requests for contact
Just got iPhone 12 5G but put new sim in yesterday and still no signal
i tried to upgrade but when i got to checkout it wanted to send me a code to my old phone which is busted and i can't see it. what do i do
