Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi I’ve got a bill due tomorrow but I’m confused on which bill I have to pay tomorrow
Hi I don’t seem to get any internet connection unless I’m connected to the WiFi . Any ideas? Mobile data switched on
Hi overvthe last month or so the signal has been shocking not just at my home address. Are there any issues your aware of
HiI am due to return my iPhone for repair and have read O2’s prep page but it does not answer the questions I have. I hope someone can help. Can I back up and reset my phone before returning it for repair (faulty camera)Or at the very least sign out ...
Hi there, Just a quick query regarding activating the Disney+ feature for the S21 ultra I have just purchased; so, I followed the link in MyO2 and activated the Disney+ where the link was waiting. I downloaded the app, signed in with my email etc and...
Why, when I have plenty of data left in my plan, does it stop me streaming some evenings saying I have used up my daily data allowance? Thanks
hi there, Ive tried all the tips on your website to fix this!
Hi, I just upgraded my phone to an iphone 12 and have done a sim swap due to the new tariff and the 5g. It's taken around 4 hours so far and still nothing and I've lost service on my old phone. I really need it for work for calls. Please can you assi...
I have my husbands account attached to my phone he can’t receive or send any texts or calls can you tell me why please ? I have updated his data but still unable to use his phone his number is xxxxxxxxxxxx [Mod edit: Please do not share personal deta...
I want to know if I can start my monthly allowance early I’ve ran out of data cause I’ve been using my hotspot but I never usually use all my data so just wondering if I can start my plan early rather than paying £30 which is the same as my bill ever...
