Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi guys just looking to see how long it usually takes for an order to be processed I ordered my new phone on the 28th of august any help would be greatly appreciated Thanks everyone
Hello,I’m away working in Spain. I arrived on Sunday and have had no access to a network or able to speak directly to a human at O2. It’s all feeling a bit desperate.i’ve re set my network, data roaming on, self selected moviestar network. But nothin...
Hi trying to upgrade my phone online as my device is broken, but it wont allow me due to needing to send a code to my phone. Which i obviously cannot see.I am unable to make it to a shop currently. And now have no phone to make a phone call. Please h...
i am at my witts end and i really do need some help in regards to my order. I upgraded my phone on the 2nd of September for a click in collect now in store - i went to store the next day and was told they had no record of my order. Now i have called ...
After an hour and a half talking to 4 different o2 members of staff last week, I finally received my Esim card in today's post fir my Galaxy Watch 4.I followed the instructions and to my surprise, everything went to plan instantly. The phone scanned ...
Hi, i ordered an ipad pro about 3/4 days ago, and i still haven’t received it, or heard anything about receiving my new ipad, the email told me to check my o2 & follow the tracking page, however i can’t even get into my o2 account because whenever i ...
Changed from pay as you go to pay monthly. I have filled in the form and all, lost signal in my old sim so put my new sim in my phone and I haven’t had any signal for the last 24hrs. Tried turning my phone off and on again and tried taking sim out an...
Why have I been charged extra for texts when my tariff is unlimited texts?
Hello! so my phone was stolen at the weekend and I got a replacement SIM card for it yesterday. I still have no data and it’s been over 24 hours. When I spoke to someone at o2 they said something about calling them and something about barring or some...
Hi I’ve got a bill due tomorrow but I’m confused on which bill I have to pay tomorrow
