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Forum Posts

Resolved! What a con¬!!

i Bought a new apple phone and then the shop assistant then said as i had been with 02 for so long i was entitled to a FREE tablet but now 2 months later find that i am being invoiced for the tablet. There is no sim card in it so i feel that i have b...

Joanie1 by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos

Resolved! Death of subscriber

How do I close my deceased husband's pay monthly account

maggie4 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! Accessories pack

HiI did not receive my Free accessory pack with galaxy z fold new contract

Hass_Mah by Level 1: Joiner
  • 780 Views
  • 2 replies
  • 0 kudos

Resolved! Can’t find the second number on the my o2 account

My dad has the my o2 account but my phone is under his name too so I’m trying to add to my bolt on however i can’t access the details of my number Ron the account as it is only showing the details for my dads phone

Aodhan by Level 1: Joiner
  • 886 Views
  • 1 replies
  • 0 kudos

Resolved! How can you number sync my new Samsung Galaxy 4 Classic watch with my exisiting O2 mobile number.

I have just bought a new Samsung Galaxy 4 Classic watch. I have paired the watch with my phone using the Gear app and using the O2 esim QR code. However i am unable to Number sync my watch with my exisiting phone number. Effectively, I have a random ...

Resolved! Transferring an account to a family member

So: my son has used my account for his number, which was first set up when he was still at school. How do we go about transferring the account to him so that he is the registered account holder and can start paying his own telephone bills? Anyone kno...

db505 by Level 1: Joiner
  • 1380 Views
  • 2 replies
  • 0 kudos