Help! I upgraded my phone to an iPhone 12 and requested a SIM swap on
Tuesday 5th October ie 72 hours ago. I have now called O2 every day,
scoured forums, messaged O2 numerous times etc and each time I’m just
told the SIM swap is stuck on ‘provisioni...
Hi... again... I've just added my esim to my new phone (bought
specifically so I could do this) - all went well except the esim didn't
come with a phone number? That was the whole point, so that I could have
two numbers on my phone... what did I do w...
Received a message from O2 o say O2Rewards: Good news: You’ve earned
£5.00 of O2 Rewards. Save it for a new phone or claim it as extra
credit. Simply text SAVE or CLAIM to 50202 or call us free on 313 I
tried calling 313 to no avail. Called 50502 to ...
I sent my phone in to be repaired by 02 on the 29th September, nothing
has happened on the repair tracker, is there anyone I can speak to about
this? I cannot call anyone because I don't have a phone. Is there an
online chat or an email where I can w...
Hi, my grandaughter went into a local 02 store looking at phones on
display. She is 16 and was offered and came home with a brand new iphone
13. I thought 18 was the legal limit to take out a 3 year contract on
phones. She said no one asked her for I...
Can't cancel Disney+ on extras on both the O2 app and my O2 as the slide
button for cancelling doesn't work. I've tried to find a number to call
but the help function sends you down a rabbit hole of endless choices
instead of just offering a simple c...
