Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, Is there a way I can leave a customised voicemail greeting, but not allow them to leave a message? I.e "thank you for calling please hang up and redial this number", and that's it, no other options for the caller?Thank you!
Although I am able to make calls as normal I am unable to connect to a specific 0800 number that I frequently use. Others on o2 are able to call the number so I'm not sure why its just me who can't. Can you help?
Hello, I am an o2 customer that has just ordered the iPhone 13 for a direct debit. I am wondering how I go about making the payments on the 1st of every month.
i have lost my phone abroad . can I still make a claim with o2?
i changed my tarrif but it’s saying it wont change till my original billing date, is there any way i could change it to today?
Hi there when I took my sim out I was told it would be 3 month of paying then I could get the phone but now it’s telling me 6 month n I don’t see how it’s fair
I what to no what is happening to my upgrade thanks
Hi I have paid the balance that was outstanding on my account however my sim isn’t working and I need it ASAP as I’m away and need to contact family
Have had no internet in this area for days now ..Mast problem apparantly ..I get a message to my phone that says they made need another 7 days after having 5 already .. When will there be a fix to the problem please?
Hi I have a message saying invalid Sim I was told to take it out and put it back in and it still says it occasionally goes back to the O2 reading and then it says invalid so I’m presuming I need a new one and I’ve just changed my contract and I’m try...
