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Forum Posts

Resolved! Locked SIM

I have several sim card contracts with O2. One of them says Locked SIM in the corner of the phone and I am only able to use the phone on WIFI. How do I unlock the SIM

Chris6728 by Level 1: Joiner
  • 1142 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel upgrade

Hi I need to cancel a upgrade I applied for about a week ago and wondered how I could go about this if you clued help please

Neil10 by Level 1: Joiner
  • 738 Views
  • 1 replies
  • 0 kudos

charged for free airtime ??

the plan i chose meant that 6 months of airtime would be free yet its only the first month and ive been charged already?

sof by Level 1: Joiner
  • 586 Views
  • 2 replies
  • 0 kudos

Alcatel 1b phone and whatsapp messages

Hi I have recently purchased Alcatel 1b phone and on my previous phone whatsapp messages use to just arrive but on this new phone a prompt comes up which says that Whatsapp is searching for new messages which I have to tap for the phone to go and fin...

Fapp by Level 1: Joiner
  • 394 Views
  • 0 replies
  • 0 kudos

Resolved! Child lock

How do i unlock child protection without a credit card  

Duffy07 by Level 1: Joiner
  • 481 Views
  • 1 replies
  • 0 kudos

Resolved! On holiday in greece

Hi, we were on holiday in kos, whilst there unknown to us our daughters phone clicked into the turkey network. She used 50mb of data and we have been charged an extra £45. I am not happy as we were in greece not turkey and were on the greek network a...

Markft by Level 1: Joiner
  • 1087 Views
  • 2 replies
  • 0 kudos

4G in Greece

I’m currently in Corfu, and I cannot get 4G on O2 on my iPhone. I’ve changed the APN to “mobile”, Vodafone GR is the roaming service provider for O2 but connects me on 3G, I have changed from automatic to manual network and tried Cosmote, Vodafone GR...

Linzee by Level 1: Joiner
  • 3161 Views
  • 4 replies
  • 0 kudos

Resolved! can't access mobile data with my new sim - help!

I lost my phone a little while ago, so I bought an unlocked replacement device and ordered a new sim. I set up my phone without a sim and when the new sim arrived I put it in and checked that my partner was able to call me on my usual number etc. Whe...

_boink by Level 1: Joiner
  • 742 Views
  • 2 replies
  • 0 kudos