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Forum Posts

Resolved! Check sim tray error

Hi my Samsung s21 keeps getting a check sim tray error ive checked my sim and it has 3 horizontal lines across the sim. Sometimes it reads sometimes it doesnt. Do I need a new sim?

Sdewes89 by Level 1: Joiner
  • 841 Views
  • 2 replies
  • 0 kudos

Resolved! I can send but not receive texts

Hi, I am unable to receive any texts but those I send are being received with no issues. Therefore, I assume that my settings are all ok. I've had the phone for 18 months and haven't changed number, provider etc. recently. Texts were ok last week (I ...

SCFins by Level 1: Joiner
  • 731 Views
  • 4 replies
  • 0 kudos

Resolved! Amazon Prime as a Volt Benefit

Hi I am a Virgin Media customer who very recently upgraded to a Volt package and joined O2 as a result. On the phone yesterday, VM customer services assured me multiple times that I would be able to select from either (1) 12 months Disney+ or (2) 12 ...

Pip7 by Level 1: Joiner
  • 1299 Views
  • 5 replies
  • 0 kudos

Resolved! 02 Travel

Can someone tell me why I have been charged the daily 02 Travel when my iPhone roaming and mobile data is switched off, I am using WhatsApp on wifi at all times, no texts being sent. Thank you.

Patty47 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Series 7 Stock Update

Hey Guys, I was hoping to know if you have any information on the Apple Watch Series 7 stock and when you might have some coming in as I ordered mine a few weeks ago. I also saw that the most recent wait times can be up to 4 weeks. Thanks in advance!

Vulgrim by Level 1: Joiner
  • 1043 Views
  • 2 replies
  • 0 kudos

Resolved! Changing my card payment details

The wrong card for my mobile is set up and it keeps taking the money from this account then obviously gets rejected and says late payment but won’t let me change

Kieran09 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

Norway Mobile Data

HelloIm currently in Norway using my iPhone 13 pro max which is connected to the N Telenor mobile network, my phone is only getting the E symbol for mobile data. I do recall when the ship I’m on first entered mobile phone range of Norway it connected...

Iphone notifications

Why is it that sometimes I do not receive notifications for some texts in the form of sound and banners. Its not always, just sometimes. I had this problem with my previous phone and have just upgraded to 13 pro max so expected the problem to disappe...

Jude1960 by Level 1: Joiner
  • 564 Views
  • 2 replies
  • 0 kudos

Resolved! How do I set number of rings before voicemail cuts in

I have a Motorola g10. I realised the other day my phone just keeps ringing if unanswered and doesn't cut into the voicemail. I have a message set up etc but can't find how to set how to let it go to ansaphone thank you