Get tech support for your O2 issues

Resolved! Iphone 11 Stopped working 2 years into a 3 year contract, where do i stand?

My IPhone 11 has stopped working 2 years into a 3 year contract through no fault of my own, I was rudely dismissed out of the Norwich O2 shop yesterday, Where do I stand with regards to not having a phone to complete the last year of the contract,

Resolved! Explicit content

Can u help me I need to turn off explicit content I can’t search anything

Phone cut off even though bill has been paid

All my outgoing calls have been diverted to the pay line even though my bill has been paid?

Resolved! Retrieve Voicemail

Hi I have a Samsung Galaxy S21. I saved some very important voicemail messages from 6th & 27th September. When I went into my voicemails this week to listen to them, they had gone! I havent deleted them. Is there any way I can recover / find them? I ...

Resolved! LTE

Hello can you tell me how to get LTE?

Resolved! LG V50 / LG V60 O2 & UK Compatability for 4& 5G - Please help!!!

Hi all - Been an O2 and LG fan / user for years and would appreciate some advice/tech support. I'm upgrading my LG G7 Thinq and am looking at either the LG V50 or V60. Really want to stick with LG as I've used them since my local O2 guru recommened t...

Resolved! 6 months free airtime

When I renewed my contract in September part of the offer that enticed me was that I received 6 months free airtime on my contract yet I've been paying for it in both my last bill and now again in the bill that I've just received...why is this?

Poor signal around these areas

Why can o2 not get above 2 bars signal if any around tewkesbury, evesham, Throckmorton, pinvin, pershore, Hanley Swan, Alcester, and Stratford upon Avon A46 bypass? I'm fed up of having to call people back when I'm travelling around these areas as I ...

Resolved! 5g

Since I received a text message of o2 stating 5G had been added to my tariff, I've had zero signal. I can't receive texts or calls and when I try to make a call (the last being to o2) it says no registered network. My phone is a Samsung s21 plus 5G a...

Resolved! Contract termination

I have had a 24 month contract with o2, taken out in November 2019.I have made 24 payments, without default, the last one being October 2021.On 8th October 2021, I telephoned customer service to confirm I was terminating the contract and to request a...

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