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Forum Posts

Using phone in Spain

My daughter has gone to Spain but Snapchat and WhatsApp aren’t working. Why is this so I have yodo something with her account

Jmho by Level 1: Joiner
  • 520 Views
  • 3 replies
  • 0 kudos

Issue with call and text on other devices

I've got the watch 4 classic 4g and up until recently I was using it with my note 10 and call and text on other devices worked perfectly. I've upgraded to a z fold 3 and now the watch isn't listed in the call and text on other devices menu, so when c...

Resolved! O2 cut me off

Can’t seem to contact o2 for some reasono2 have cut me off! Paid my bill last month on the 20th as always and next bill says it is due on the 20th in the app but they have cut me off for some reason, I did upgrade a couple of weeks ago so I think it’...

Knottyash by Level 1: Joiner
  • 749 Views
  • 3 replies
  • 0 kudos

Resolved! Is it possible to access your text messages online?

I have a problem that I need to send some text messages I received from BT to the Communications Ombudsman, as evidence. As mine is an older phone I cannot copy and paste it onto an email, as my phone is no longer compatible with my email accounts.So...

Resolved! 5G rollout

When is 5G expected in N21 1SQ please.

Resolved! Network turned off

I got a new uograde phone and never changed the SIM card I’ve been double charged for my bill this month and my networks been turned off meaning I can’t use my phone. So I can’t even ring o2 to sort this problem how do I go about getting my phone net...

Chelsey by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! Unlatching code for an out of contract device

Hello, hopefully someone can actually help rather than just linking to the support article for unlocking a device. My wife has been a pay monthly customer of o2 for years, but has now moved to Sky mobile for a better deal. We requested a PAC code for...

davidst by Level 1: Joiner
  • 1072 Views
  • 3 replies
  • 0 kudos

Resolved! Travelling abroad

I am going on a cruise next week to Cyprus and Greece. Am I right in thinking I can use my monthly allowance whilst in port?

GH71 by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos