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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 2991 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5071 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15912 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8103 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7471 Views
  • 6 replies
  • 0 kudos

Resolved! How the hell do you get your PAC code?

Can anyone clarify how on earth you get your PAC code please? I have tried the text message service and this does not work if you have two numbers on your account. I have tried the website link on MY O2 and when you click continue this does not actua...

My app

Can't log in to my app

261 by Level 1: Joiner
  • 146 Views
  • 1 replies
  • 0 kudos

I have no signal on an 02 business mobile

Hi I have no signal on an 02 business mobile which I use to conduct my business and am unable to contact o2 as I'm unable to make outgoing call my number is xxxxxxxxxxxxx is a member of the team to call me back? [Mod edit: Please do not share persona...

AerialArb by Level 1: Joiner
  • 140 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Ultra Disconnecting from Cellular Data and only connects again if watch is restarted

Hi, I'm experiencing some issues with the cellular connection on an Apple Watch Ultra. The cellular data connection drops and does not come back unless the Watch is restarted. This problems occurs when using the watch for cellular features. ie when i...

mobileappz by Level 3: Thinker
  • 35919 Views
  • 232 replies
  • 3 kudos

Resolved! HUAWEI Watch 4 Esim

HiIs it possible to get a O2 ESIM to work with the HUAWEI watch 4?

Andy73 by Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

Resolved! Charge to mobile

How do you stop charge to mobile? 

Bec6 by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

Phone will not call or text

Phone will not call or textI have topped up but when i try to call anyone i get the automatic message saying you do not have enough credit

Ciaran123 by Level 1: Joiner
  • 124 Views
  • 1 replies
  • 0 kudos