Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I am facing the issue of not receiving any incoming text messages - outgoing text messages are working fine. Everything was working fine up until 18th December 2023, and then incoming messages stopped out of the blue. I have contacted customer se...
Hi I'm having issues with my sim swop. It says to contact 202 but I can't ring out with this new sim in the phone
Anyone had this problem? New iPhone 15, O2 business account (unlimited everything) and have international data and texts set up (according to O2). My work needs me to authorise payments with worldwide financial institutions via an SMS code. This work...
When Ireceive a call it only rings twice and then stops.I need tis extended to about 6
Hi I need to speak to a real o2 expert online, my new iphone 15 pro max won't charge despite cleaning the ports and changing the cables/plugs. I dont have access to any other phone to speak to someone.
Iphone 14 set up and data transfer completed. Wifi access but phone showing no network. Have tried airplane mode and restarts but no difference. The rest of the house can get O2 network access. It is a new sim. Any suggestions what to try next. Thank...
When my home internet is not working I connect to my personal hotspot and connect to my work VPN. I have been able to do this when I was with Vodafone and Smarty, I recently moved to O2 and tested it yesterday and retested today but my 02 phone perso...
I recently bought a new phone with a new sim. Everything is setup correctly I believe however it wont connect to 02. Any ideas?
Can't make or receive calls
I’ve received an email saying my tariff has been changed - but I haven’t requested a tariff change…
