Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
can i chat to someone about my account?
I got a new uograde phone and never changed the SIM card I’ve been double charged for my bill this month and my networks been turned off meaning I can’t use my phone. So I can’t even ring o2 to sort this problem how do I go about getting my phone net...
Hi I ordered a new phone on Friday and I have received an email to say it will be delivered today Monday but the tracking number is not tracking my order?
HI would anyone be able to advise. I have a replacement Huawei P30 lite, previous phone same, which i have paired with my car but it will not actually work as in I cannot ring people or receive calls. Previous phone was phone so I am wondering if it ...
Hi my uncle has given me his old phone whilst mine gets repaired he got new phone from u with he told me to throw away the sim cos he got new one but he now has no network
Hello, hopefully someone can actually help rather than just linking to the support article for unlocking a device. My wife has been a pay monthly customer of o2 for years, but has now moved to Sky mobile for a better deal. We requested a PAC code for...
I’ve tried to change my £5 bundle to a £20 bundle, but it’s randomly changed to a ‘simplicity’ bundle even though I received a text and email saying I successfully changed to a £20 bundle.
I order my beats a week ago and they haven’t come no mind the haven’t even been processed yet how long is this going to take?
I am going on a cruise next week to Cyprus and Greece. Am I right in thinking I can use my monthly allowance whilst in port?
Since receiving this phone I cannot use my old number and it is saying emergency calls only. I also cannot access my o2 as it is saying someone is using my old number.
