Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi.I ordered a phone and it told me that’s I would be getting the phone within the next 4 days then I get a email saying I needed to comfirm my identity. After the phone call I had an email saying that my phone was out of stock it’s been a week now a...
Hi please can you help me to reconnect to phone signal? I’ve had none for 2 days and have tried the troubleshooting
Hi folks,I've run out of data usage last night and went to add a bolt on, I then discovered it went on my Dad's phone instead. I now can't seem to cancel the bolt on or transfer it.Any help would be grateful for a fix pleaseStewart R
I just wanted to check that my blue light card has been added to my monthly bill
HD6 2NX Looks like a nearby phone mast isn’t working as it should, sorry.Our engineers are likely to be on the case already, and your service might come and go until we fix it. This is the message I’ve had for over 5 days now. What’s happening I’ve n...
I want to swap my old sim details including phone number from iPhone to Samsung z flip phone please How do I do this
I topped up my Pay as You go and payment has not registered on my phone.
Hi I have order a Nintendo switch through 02 Ment to be delivered today but haven’t had any conformation emails etc and when go on to 02 just comes up ordered confirmed
Help! I upgraded my phone to an iPhone 12 and requested a SIM swap on Tuesday 5th October ie 72 hours ago. I have now called O2 every day, scoured forums, messaged O2 numerous times etc and each time I’m just told the SIM swap is stuck on ‘provisioni...
Hi... again... I've just added my esim to my new phone (bought specifically so I could do this) - all went well except the esim didn't come with a phone number? That was the whole point, so that I could have two numbers on my phone... what did I do w...
