Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, i have found an O2 sim card in an old phone i am about to start using again. I think i am paying for it but cant find any details. When i put it in my iPhone 12 it comes up asking for web calling to be enabled. How do i find out the number of the...
Hi I have recently received my O2 Bill and it is showing I have been charged for 2 lots of Disney+ when I have gone onto Disney+ it’s saying to amend the subscription to go via my O2 account but can’t see where I can cancel this
I can’t login into my o2 app, and I can’t connect my Apple Watch to my data
I have a problem that I need to send some text messages I received from BT to the Communications Ombudsman, as evidence. As mine is an older phone I cannot copy and paste it onto an email, as my phone is no longer compatible with my email accounts.So...
Unable to call or text out and getting a error 50 message
I recently bought a new Iphone 12 & upgraded my sim to 5G. Since then my network signal is weak. It is only ever 2 or 3 bars. Before the change I had a very strong signal
When is 5G expected in N21 1SQ please.
Hello, Recently bought an O2 SIM with the offer of a 6 month Apple Music subscription. I received the text with the link to access my code, but it just takes me to the O2 Priority app with the error message “The priority content is not available” Can...
can i chat to someone about my account?
I got a new uograde phone and never changed the SIM card I’ve been double charged for my bill this month and my networks been turned off meaning I can’t use my phone. So I can’t even ring o2 to sort this problem how do I go about getting my phone net...
